Store Policy

Store Policy

1. Shipping Policy
We strive to process and ship all orders as quickly as possible. Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location, but most orders arrive within 5–10 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

2. Return & Refund Policy
Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 7–14 days of receiving the product. Items must be unused, in their original packaging, and in the same condition as received. Once the returned item is inspected, we will process your refund or exchange according to our policy.

3. Order Cancellation
Orders can be cancelled within 12–24 hours after placing them. Once an order has been processed or shipped, cancellation may not be possible.

4. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund as soon as possible.

5. Customer Support
Our customer support team is here to help. If you have any questions regarding your order, products, or policies, feel free to contact us through our website’s contact page or email support.

6. Policy Updates
We reserve the right to update or modify this policy at any time without prior notice. Any changes will be reflected on this page.